This notice describes our Privacy Policy and how we collect, use, and protect personal information at High Altitude Personal Training, LLC, AZ Fitness Group 1, LLC, and HAPT Franchising, LLC (collectively referred to as “FITNESS COLLECTIVE,” “our,” “we,” or “us”).

By accessing FITNESS COLLECTIVE’s website, online services, or the Fitness Collective mobile application (“Services”), you accept the practices described in this Privacy Policy.

(a) Information You Provide to Us or That Is Generated by Use of Our Services:

We collect information you provide on our website, mobile application, or through any other interactions with FITNESS COLLECTIVE. This may include, but is not limited to:

• Contact Information (name, email, phone number, mailing address)
• Profile Picture: You have the option to upload a profile picture to personalize your account. If you choose to do so, we will collect and store the image data you provide.
• Account Information (username, password, preferences)
• Fitness & Health Data
  • Physical and physiological measurements
  • Fitness assessments and results
  • Workout and membership history
  • Exercise personal bests
  • Workout schedules and progress tracking
  • Nutrition logs and dietary preferences
  • Health and injury history
• Payment Information (credit card details, billing data, and billing history)
• Usage Data (app activity, session logs, feature usage, interactions with our Services)

Some features of the Fitness Collective mobile application require users to input progress tracking data, training history, and participation in weight loss or nutrition programs, including but not limited to chat content and timestamps generated via our discussion board. Users may choose not to provide certain information, but doing so may limit their access to some features of our Services.

Fitness Collective may capture or collect photographs, videos, testimonials, and other content featuring members participating in workouts, fitness programs, or events. By using our Services, you acknowledge and agree that we may use such media for marketing, promotional, and educational purposes, including but not limited to social media, email communications, website content, and advertisements.

If you do not wish for your likeness to be used, you may opt out by providing written notice to management@fitnesscollectivept.com. Opting out will not affect your ability to use the Services.

(b) Automatic Information:

When you visit our website or use our app, we automatically collect data such as:

• Internet Protocol (IP) Address
• Device Information (mobile device type, operating system, browser type)
• Usage Patterns (time of visit, pages viewed, app activity, crash reports)

(c) Cookies & Tracking Technologies:

We use cookies, tracking pixels, and similar technologies to analyze site traffic, remember preferences, and enhance security. Most browsers and devices allow you to adjust your cookie settings.

We use collected information to:

• Manage and enhance your personal training experience (scheduling, workout tracking, personalized coaching)
• Process payments and manage your membership
• Improve the Fitness Collective mobile application and website
• Send relevant communications, updates, and offers
• Monitor and analyze trends to optimize our programs
• Ensure security and prevent fraudulent activity

Occasionally, we may send notifications about new features, promotions, or important account updates via the Fitness Collective app, email, or text messages.

Your privacy is our top priority.

• No Selling of Data – We do not sell your personal information to third parties.
• No Unauthorized Sharing – We will never share your data with third parties without your permission, except as required by law.
• Secure Access – Some Services require passwords. We advise you not to share your login credentials and to sign out when finished.
• Encryption & Security Software – We use encryption, firewalls, and secure payment processing to safeguard your information.

Only authorized FITNESS COLLECTIVE personnel and third-party service providers (such as payment processors and software developers) have access to your information, and only as necessary to provide and maintain our Services.

We do not share personally identifiable information without your explicit consent, except in legal or security-related circumstances.

Group Account Visibility: If you choose to participate in a group account, please be aware that other members within that group will have access to some of your information. This includes your booked sessions, so they can coordinate schedules and avoid booking conflicts.

FITNESS COLLECTIVE retains personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention Periods by Data Type:

• Member Account Information – Retained for as long as you maintain an active membership. If you cancel your membership, your data will be deleted or anonymized unless required for legal or business purposes.
• Health and Fitness Data – Retained while you are an active member and after membership cancellation, unless deletion is requested.
• Payment Information – Retained only as long as necessary to process payments and comply with tax and financial record-keeping laws. FITNESS COLLECTIVE does not store full payment card details; these are handled by our third-party payment processor.
• Marketing & Communication Data – Retained until you opt out of marketing communications or request deletion.
• Children’s Data (Under 13) – Retained only with verified parental consent. Parents may request deletion at any time by contacting us at management@fitnesscollectivept.com.
• Legal & Compliance Records – Retained as required by applicable laws and regulations.

Data Deletion Requests:
You may request deletion of your personal data at any time by contacting us at management@fitnesscollectivept.com.

FITNESS COLLECTIVE's website, mobile application, and Services are not directed at children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13 without verifiable parental consent. If you are a parent or legal guardian and would like your child under 13 to use FITNESS COLLECTIVE’s Services, you must provide written consent prior to their participation.

You can access and update some of your information, including but not limited to name, email address, phone number, profile picture, and payment information, directly through the Fitness Collective website or Fitness Collective mobile app.

However, you can request access or updates to all of your personal information by emailing us at management@fitnesscollectivept.com.

HIf you are a California resident, any request for disclosures required under California law should also be directed to this email.

By using our website, mobile application, and other Services, you consent to our collection, storage, and use of your personal information as described in this Privacy Policy.

If our Privacy Policy or procedures change, we will post updates on our website and app. Changes will take effect immediately upon posting, unless otherwise specified.

Your continued use of our website, mobile app, or Services after any update constitutes acceptance of the revised Privacy Policy.

For any questions or concerns, please contact us at management@fitnesscollectivept.com.